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Privacy Policy

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Introduction

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Welcome to nikmaini.com. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

By accessing or using this website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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We may collect and process the following types of information:

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1.1 Personal Information

  • Name

  • Contact details (email address, telephone number)

  • Any information provided through forms or correspondence

 

1.2 Medical Information

  • Health-related information submitted via consultation forms (if applicable)

 

1.3 Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Cookies and analytics data

 

1.4 Usage Information

  • Pages viewed

  • Time spent on the site

  • Interaction with website features

 

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • To provide and manage our services

  • To respond to enquiries or schedule consultations

  • To send important updates or promotional content (with your consent)

  • To improve the functionality and user experience of the website

  • To ensure compliance with legal and regulatory obligations

 

Additionally:

  • Note-Taking and Transcription Services: We use a GDPR-compliant third-party transcription service, Heidi Health, to assist with accurate note-taking during consultations. Conversations are transcribed simultaneously as they happen, meaning no recordings are ever stored. This ensures your data remains secure while enabling precise and efficient documentation. Any data shared with Heidi Health is handled in strict compliance with GDPR regulations. Click here to learn more about this.

 

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Trusted third parties who assist with website hosting, analytics, transcription services (e.g., Heidi Health), or email communication.

  • Legal Authorities: If required by law or to protect our legal rights.

 

4. Cookies and Analytics

Our website uses cookies to enhance your browsing experience and collect analytics data. By using our site, you consent to the use of cookies as detailed below:

  • Essential Cookies: Necessary for website functionality.

  • Analytics Cookies: Used to analyse website traffic and performance.

You can manage or disable cookies through your browser settings.

 

5. Data Storage and Security

We take your data protection seriously and use the following measures:

  • Storage: Data is stored on secure servers.

  • Encryption: We use encryption and other security protocols to protect your information.

  • Retention: Personal data is retained only for as long as necessary for the purposes outlined in this policy.

 

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data (the “right to be forgotten”).

  • Restriction: Request restriction of processing in certain circumstances.

  • Objection: Object to the processing of your personal data for specific purposes.

  • Data Portability: Request the transfer of your data to another service provider.

To exercise your rights, please contact us at nikmaini@max-fac.com.

 

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal data.

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8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be published on this page, and the date of the latest revision will be indicated.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under UK GDPR, please contact us at nikmaini@max-fac.com

3/1/2025​

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